From the first “dam koto?” to a delivered parcel, HaatBot AI handles the chat and the order.
Customers message you wherever they like. The same agent answers all of them.
- 01
Facebook Messenger
Replies to your Page's messages with product cards, size buttons and an order receipt.
- 02
Instagram Direct
Answers the Instagram account linked to your Page, with the same catalog and rules.
- 03
WhatsApp
Link a number by scanning a QR code. Products go out as photos with numbered captions.
- 04
Comment to inbox
When someone comments “dam koto?” on a Page post, it replies publicly and sends the details by private message.
Short messages, Banglish, screenshots and voice notes are normal. The agent is built for them.
- 01
Bangla, English and Banglish
Answers in the customer's own language, including Bangla typed in English letters.
- 02
Product photos and screenshots
Matches the picture a customer sends to the right product in your catalog.
- 03
Voice notes
Listens to voice messages and answers in text.
- 04
One reply per burst
When a customer sends several quick messages, it waits and answers them together.
Every order is checked before it reaches you.
- 01
Complete details
Collects name, phone, address, size, colour and quantity in the chat.
- 02
Stock check
Confirms the size and colour are in stock and reserves the quantity.
- 03
Right delivery charge
Adds your Inside Dhaka or Outside Dhaka charge to the total.
- 04
Delivery history
Shows how many parcels the phone number accepted or cancelled before, so you can spot fake orders.
Steadfast Courier is built in, using your own Steadfast account.
- 01
Automatic or one-click booking
Book every order as it lands, or check first and book with one click.
- 02
Live delivery status
Steadfast's updates flow back into your orders page.
- 03
Tracking for customers
The order receipt carries the tracking link, and a Track order button shows the latest orders.
- 04
Phone orders too
Add orders you take by phone in the dashboard; the same courier flow applies.
Customers can browse and buy without leaving the chat.
- 01
Product carousel
Swipeable cards with photo, price and Order and Details buttons.
- 02
Mini-store
An in-chat shop with categories, search, zoomable photos, a cart and cash-on-delivery checkout.
- 03
Persistent menu
A menu in every chat: browse the catalog, track an order, or talk to a person.
- 04
Product card banners
Clean square banners with price tag, stock and product code, made from your catalog.
The agent works for you, and steps aside when you want.
- 01
Human handover
Take over any chat from the inbox; the agent pauses for that customer.
- 02
Catalog from Facebook posts
Reads your latest 25 Page posts and turns each photo post into a product.
- 03
Easy product photos
Drag, drop or paste photos; they are resized for Messenger and WhatsApp automatically.
- 04
Prepaid credits
No monthly bill. When credits run out, the agent goes quiet instead of charging you.
Your shop's data and your customers' data are kept apart and protected.
- 01
Separate workspaces
Each merchant sees only their own products, chats and orders.
- 02
Verified webhooks
Messages from Meta, WhatsApp and Steadfast are checked by signature before they are used.
- 03
Signed shop links
Mini-store links are signed, so nobody can post an order into someone else's chat.
- 04
Checked courier keys
Your Steadfast keys are tested with Steadfast before they are saved.